How PowerUX increases user adoption
• May 12, 2025 •
Why User Adoption Matters More Than You Think
You can build the most advanced technology out there, but if it’s not being used, it’s not meaningful.
The real value is when users actually use what you built, and even more so when they use it properly. Whether that means to automate approvals, build forms, add/remove validation, calculate fields, automate data entry......
User adoption is one of the most important elements to either make, or break your return of investment on a solution.
When the word user adoption comes to mind, many people think of the technology. Is it easy to use? Does it have a nice UI? Are new features added rapidly based on user feedback? Does it work on other devices?
Who Owns User Adoption, then?
It’s easy to assume user adoption is something for “change management” to worry about. But the truth is, 99% of the time, it’s a shared responsibility across the team:
Solution architects define the tech stack & architecture
Functional consultants shape the daily usage
Developers add the (missing) functionality or enrich the solution
Business stakeholders ensure it aligns with the daily process
When no one owns adoption explicitly, that’s when teams may start experiencing challenges. Especially when these teams do not really talk to each other, which is (more often than I admit to myself) the case.
When everyone goes and does their own thing, no one really knows how to use the solution/application properly. What’s the result? People resisting change, or worse, going back to the old solution(s).
Why Do Users Struggle to Adopt New Solutions?
The above is just 1 example. In the case of application development for large enterprises, multiple teams get involved.
Typically, teams compromise user adoption for the sake of moving forward faster. They want to build something quickly. Of course, building solutions that answer the needs of multiple users takes time and effort. Especially when applying complex custom business logic for complex cases.
If this whole application process isn’t coordinated well, the apps that are not used are just causing money and time.
There may be plenty of reasons why a solution fails to gain users, even when it technically works. Here are a few of the most common ones we hear in the field:
It is just too complex. Users see too many fields, tabs, or irrelevant info.
The logic doesn’t match the real workflow. What’s “required” in the system isn’t required in practice - or vice versa.
Too many clicks. If it takes 10 steps to do something users used to do in 3, you can say goodbye to user adoption.
Poor performance (slow, laggy). Even small delays can frustrate users over time.
No flexibility. The system is very strict, so users create workarounds instead of following the process.
These might sound like small issues - but at scale, they create major friction. And your users don’t like friction. They want something that works and gets their job done.
What is the cost of poor user adoption, then?
When users don’t adopt your solution, the cost isn’t just technical - it’s operational. I think everyone knows, but we are talking about risking:
Wasted development time on features nobody uses
Inconsistent data because users bypass the system
Loss of trust in IT or the Power Platform team
Manual workarounds that introduce errors or delays
Lower ROI on your Power Platform investment
In some cases, teams even rebuild the same solution twice - once to meet the specs, and again to fix the UX that users rejected. That’s a heavy price to pay when time and resources are already tight.
How PowerUX Improves User Adoption by Design
Because I’ve seen the above happen more times than I’d like to admit (even more so at large enterprises), I built PowerUX with one goal in mind: make it easier to build solutions users actually want to use.
PowerUX comes to give you the opportunity to increase user adoption, simplify user experience for the user in a no-code & really fast way to you build apps that makes a difference and users love, which ultimately increases your ROI.
That’s why PowerUX focuses on configuring cleaner, smarter, and more human-centric logic—without the overhead of custom JavaScript or slow feedback loops.
Show users only what they need
PowerUX helps you simplify forms by showing or hiding fields based on what the user is doing.
For example, only show the “Approval Required by Director” field when the loan amount is higher than €300,000. This makes the solution feel cleaner and less confusing for users.
Thanks to the simple UI configurator (see screenshot below), you do not need any technical knowledge to create or maintain code. The solution translates intuitive no-code configurations into clean, solution-aware JavaScript code that developers actually trust when building strong UX and business logic.
Make the app faster and smoother
PowerUX generates clean JavaScript in the background. Even as your app gets more advanced, it will always remain agile and fast. When the solution runs smoothly, with reduced delays and clicks, the users are happy and productive.
Match the way people actually work
Instead of forcing users to follow technical rules, solution architects can build logic that fits the real process. Nothing more, nothing less.
For example, blocking the next step until documents are uploaded. PowerUX makes these kinds of rules very easy to build—and they help users avoid mistakes.
When the forms do exactly what the user expects them to do, user adoption becomes much easier.
Do users not like something? Make changes much quicker based on feedback
When users ask for improvements, you don’t need to call in developers and development resources. PowerUX lets functional consultants change the logic directly through a no-code editor. So you can respond quickly—and keep improving based on what users need.
Easily deploy and scale
PowerUX adds your logic into your Dataverse solutions automatically. No manual steps, no missing pieces. This means everything works when you move between development, test, and production environments.
How did PowerUX tackle the Dynamics 365 user adoption challenge at a large bank?
A MS Partner adopts PowerUX worked at a bank where the entire loan process was created and stored in Dynamics 365. The forms, different fields and conditional logic of the forms depended on business rules and JavaScript.
Every time the form or the fields didn’t work, users had to call in IT support. Because troubleshooting could only be done by technical resources.
Users were frustrated, so they started working outside the system and started capturing details in a Word file they internally created.
They implemented PowerUX to see if we could improve the user adoption. The forms & fields were migrated from JavaScript into PowerUX. There was still feedback from the users, but because they were handled much quicker without pulling in technical resources, users reverted to the CRM system.
The result? The users started using the system, just because they knew their feedback was being properly listened to and implemented in a very agile way.
Try PowerUX for yourself, and see how it significantly accelerates development
PowerUX isn’t just about writing less code—it’s about removing bottlenecks, reducing friction, and letting agile teams deliver more value with less resources.
Try PowerUX for free. Allow you, and your teams, to create business logic with no-code in a much faster way.
FAQ on PowerUX
How is PowerUX different from Business Rules or writing JavaScript manually?
PowerUX is built to bridge the gap between the simplicity of Business Rules and the power of custom JavaScript—without needing makers to become developers.
Compared to Business Rules:
Business Rules are great for basic logic but quickly become limiting when apps need more advanced behavior (like conditional visibility, cross-entity logic, complex field interactions, etc.). PowerUX offers far greater flexibility, allowing teams to define advanced form logic through an intuitive no-code interface—without hitting the ceiling that Business Rules often impose.
Compared to writing JavaScript manually:
Writing JavaScript by hand offers total control but demands developer skills, creates bottlenecks, and often leads to code that’s harder to maintain over time. PowerUX automates the heavy lifting by turning no-code configurations into clean, readable, solution-aware JavaScript. It also handles setting up web resources, form event handlers, and ensuring everything is ALM-friendly, so teams don't have to manage this manually.
Do I need to install anything or do manual setup to use PowerUX?
You just need to install the PowerUX solution from AppSource only in the development environment.
It’s a model-driven app that works directly with your environment. Once you connect, you can immediately start creating no-code configurations. PowerUX automatically handles creating web resources, wiring up event handlers, and adding everything into your solutions—no extra tools, manual deployment steps, or scripting required.
Just sign in, open the app, configure your logic, and deploy—as simple as it should be.
Who is PowerUX for — developers or functional consultants?
Both.
PowerUX is designed to bridge the gap between developers and functional consultants.
Functional consultants and low-code makers can use the no-code editor to create advanced form logic without writing JavaScript, helping them deliver faster and more independently.
Developers benefit too—because PowerUX generates clean, readable JavaScript automatically, freeing them from writing repetitive scripts and allowing them to focus on more complex, high-value development tasks.
In agile teams, this means more people can contribute without creating technical debt—and developers stay involved without getting bogged down.
Does PowerUX work in every environment (dev/test/prod)?
Yes, absolutely.
PowerUX is designed to be ALM-friendly from the start. The logic you build with PowerUX is automatically translated into solution-aware JavaScript and added to the solutions you already use.
This means you can move your apps—and PowerUX configurations—seamlessly across development, test, and production environments without any extra setup, manual configuration migration, or special deployment steps.
It fits naturally into your existing deployment and ALM processes, keeping everything clean, scalable, and maintainable.
Do I need to install PowerUX in every environment (dev/test/prod)?
No, just in your development environment, the tool takes care adding your generated components to your Dataverse solutions to enable seamless deployment.
What kinds of logic can I build with PowerUX?
With PowerUX, you can build form logic or command bar logic that normally would require Business Rules or custom JavaScript, but in a no-code way. You can create things like:
✅ Field validations and dynamic field behavior (show, hide, enable, disable)
✅ Dataverse API actions
✅ Conditional logic based on user inputs or record data
✅ Complex multi-condition rules that go beyond the limits of Business Rules
✅ Custom actions on form events like OnLoad, OnSave, OnChange
🚀 and more, check the steps list in our documentation.
All the logic you configure is translated into clean, structured JavaScript that behaves exactly like a pro developer’s code—but without the need to write it manually.
Can I try PowerUX?
Absolutely!
We offer a free trial so you can experience how PowerUX works in your own environment.
You’ll get full access to the no-code editor, be able to generate and deploy solution-aware JavaScript, and see how it fits into your agile delivery process.
If you're interested, you can sign up here or feel free to reach out—we’re happy to help you get started!
How about pricing? Where can I learn more about that?
Absolutely. The pricing information is available on our Pricing page. You can also immediately start your free trial (cancel at any time) there.
